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Shannon Ross puts Toronto in the rearview to focus on her new job as the executive director of the Hamilton East Animal Shelter, where she is boss to an eclectic staff.
Shannon meets an unwanted guest in the HEAS parking lot and tries to balance community and impressing a new board member.
Shannon struggles to set boundaries with Tonya as they collaborate on the newly-minted Gran-Paws program. Travis' dog goes missing, and Nikki discovers a new talent.
Shannon considers reconnecting with her birth mother, then brings Joy along for a meeting with a potential donor. Kristian helps Paul connect with a childhood hero.
Shannon makes an appointment with a therapist. Lara tells Joy to keep her emotions in check. Nikki lets Peggy assist with dog grooming.
A reality TV finale party. Nikki hates Paul's new partner. Kristian and Liam help Lara with thoughts of dating Ravi.
Shannon finds the unexpected during a video for the Gran-Paws program, Paul is convinced to chase his dream, and Joy keeps a secret.
A text mishap derails Shannon's Gran-Paws shelter visit. Kristian is forced to un-book a special day off.
Shannon surprises Doris when Travis is away; Liam helps Paul with a land deal. Lara and Kristian try to impress Lara's dad.
Shannon gets caught between Travis and his past. Kristian seeks a promotion.
Shannon wants a community service award. A business battle gets personal. Lara surprises Kristian with a gift.
