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Comedy set in the social services department of a local authority. Social workers Rose and Al swim against the tide of bureaucracy, deal with the absurdities of life and try to navigate their equally trying professional and personal lives.
The threat of violence is never far away as the Elm Heath team once again face up to a series of problems that our increasingly complex society just expects them to sort out without any fuss or acknowledgement.
Al gets a surprise visit from Sean, a boy with transitioning parents and a troubled past. And Denise's visiting brother takes a shine to Rose.
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