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Katherine and the team bring in crisis manager Ian Osofsky to help combat the negative publicity the company is receiving from accusations it covered up defective auto parts.
Ian and Sadie attempt to rehab Katherine's image from the pawl controversy by staging a phony video with Katherine's family and a visit to Late Night with Seth Meyers.
When Payne loses their spokesperson, Katherine and the team go to great lengths to woo a new celebrity — Andy Richter — only to have second thoughts.
In an effort to reduce costs, Jack, Cyrus and Elliot have to let go of some employees while Wesley and Dori search for office savings. Sadie helps prep Katherine for her first post-crisis TV interview.
Katherine and the team head to Silicon Valley to invest in green tech, including Sandbox, a potentially bogus company founded by Wesley’s friend, Chase.
Katherine has to go on a "listening tour" after a group of younger employees demand the company stop contributing to "pro-life" politicians. The men of the office are charged with writing Payne's policies regarding abortion.
Payne sponsors its annual young designers contest at a local elementary school, which sparks controversy when Katherine inadvertently offends multiple countries via an Instagram Live interview with a Somali American student.
The Payne servers get hacked, causing Katherine and Elliot to conflict on whether or not to pay the ransom. This becomes increasingly more personal for Katherine when the hackers reveal they have personal photos of her.
The gang ends up at Katherine's house for what seems like an innocent night of drinking and employee bonding, but things escalate when everyone learns that Katherine and Richard are in the middle of a divorce.
Coming off the news of her divorce, Katherine wants to institute big changes in the office, which prompts Cyrus to introduce her to his dream car. However, things go south when Katherine attempts to transform his design into a vision of her own.
When Wesley's grandfather passes away, Katherine and the others learn that all the heirs plan to sell their company shares, which would tank the stock price; they attempt damage control at the funeral to try to stop it.
Katherine is deathly afraid of rodents but is forced to drive a Pika filled with rabbits for the annual dealer event. Wesley takes Jack under his wing, teaching him how to schmooze the dealers.
Katherine and her team make one last effort to raise the Payne stock and save their jobs by rallying behind the launch of the Pika; when global events cause the whole market to crash, Katherine loses hope that Payne will ever recover.
