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East Hollywood Department of Motor Vehicles (DMV) driving examiner Colette pines for her coworker Noa while enduring teasing from colleagues Gregg, Vic and Ceci. Also, new manager Barb rallies the crew to save their branch from government shutdown.
When the insanity at the DMV causes a new hire to quit, Colette worries Noa will follow and tries to make things better despite colleague Gregg’s advice. Meanwhile, employees and customers struggle through a sweltering L.A. day with a barely functional air conditioner.
Colette is tasked with giving Noa his driving test and Ceci helps Barb get camera-ready for her new manager portrait.
When Colette runs into an old friend at the DMV, she pretends to be a fellow customer rather than an employee in order to save face.
When Ceci accuses Colette of only being kind for the credit, Colette anonymously gives Noa the perfect gift.
Colette is crushed to learn that Noa is dating someone; Barb tries to find out who is defacing DMV property with childishly inappropriate drawings.
Barb takes the team on a field trip to the rival North Hollywood branch to learn the secrets of their success; Barb begins to doubt herself after meeting their charismatic manager, Beau.
Colette's effort to redirect holiday plans takes an unexpected turn when it lands her trapped in a car. Meanwhile, a surprising new friendship stirs up jealousy among the team.
At the Big Sac holiday party, Colette tries to impress Noa before his single "window" closes. Meanwhile, Barb's effort to save the East Hollywood DMV backfires when she accidentally tackles the director, but assistant Sally (Leslie Jones) steps in to help.
Colette goes on a date with Ceci’s cousin Miguel (Eddie Ramos) and discovers he may be the key to Ceci’s heart. Meanwhile, Barb finds out about Greg’s lawsuit against the DMV while Vic helps Noa deal with rude customer Brent (Mark Feuerstein).
Barb leaves Ceci in charge, but when Ceci improves the DMV, Barb sabotages the progress and injures her “good foot.” Meanwhile, Colette pushes back against Vic’s outdated views by challenging him to a game of basketball against former pro basketball player Renee Montgomery.
The DMV welcomes a new driving examiner, and Colette's excitement fades when she realizes Robin (Anna Camp) may be trying to push her out. Meanwhile, Noa helps Ceci manage her toxic relationship with Brent.
During Teen Outreach Day at the DMV, Colette pushes Gregg to mentor a disengaged teen. Meanwhile, Vic suspects one of the students may be his biological son, and Barb’s attempt to film a promo with Ceci spirals into chaos.
While the DMV crew awaits payday, everyone scrambles for side gigs. Meanwhile, Colette and Ceci attempt to pull Barb out of a pyramid scheme that quickly proves more alluring than any of them anticipated.
Colette and Gregg convince Vic to foster a dog and help him clean up his act to meet the dog rescuer Howie’s (Thomas Lennon) high standards. Meanwhile, Ceci tries to repay Barb by boosting Noa’s processing time, mainly by toning down his hotness.
When the SoHo DMV lands a glossy magazine feature, Barb struggles with feeling overlooked, stirring up old insecurities she thought she’d left behind. Meanwhile, Gregg and Vic go head‑to‑head in a competitive quest to earn their first positive review after a rough streak online.
Colette tries to bridge a growing divide at the office by bringing the driving examiners and counter clerks together. Meanwhile, Vic stubbornly avoids seeing a doctor after an unusual injury, forcing Barb to get creative to help him.
Colette agrees to oversee Ceci’s grandmother’s driving test to win her approval, only to discover Ceci’s request to fail her is far more personal. Meanwhile Barb spirals when Vic’s dog takes a liking to her DMV rival Beau (Randall Park), as Gregg fixates on his own aging during an anti‑aging experiment.
When Colette tries to fix up her run-down car to get it re-registered, Gregg encourages her to buy a new one to save money. Meanwhile, Barb tries to teach everyone DMV robbery protocols.
A long‑awaited achievement sparks an office celebration that brings unresolved feelings and difficult realizations to the surface. Meanwhile, high‑stakes decisions and unexpected shifts in power shape the future of the workplace, leaving the team to face major change ahead.
